This privacy policy explains how personal data is processed when you visit alanyasolar.com or contact us. It is prepared in line with Turkey's Personal Data Protection Law No. 6698 (KVKK). By using our website or submitting a form, you acknowledge the processing described below.
Data controller
Your personal data is processed by Alanya Solar as data controller. Address: Barış Mah. Barış Manço Bulv. No 49/A, Kepez / Antalya, Turkey. Email: info@solarnexo.com. Phone: +90 534 504 01 06.
What we collect and why
We collect your name, phone number, email address, property location, property type, average electricity bill and any information you include in your message. We use this data to respond to quote and survey requests, contact you by phone, WhatsApp or email, prepare savings estimates and proposals, carry out pre-contract steps, keep the website secure and prevent spam. Technical data such as IP address, browser type and submission time is also processed for security purposes.
Legal basis and sharing
Processing is based on the grounds set out in Article 5 of KVKK: steps necessary to enter into or perform a contract, compliance with legal obligations, and our legitimate interests, provided they do not override your fundamental rights. Consent is requested for non-essential cookies. We do not sell your data or share it for marketing. It may be shared only with hosting, email and security service providers as needed, or with authorities when legally required. Some providers may store data outside Turkey, in which case transfers follow KVKK rules.
Cookies, analytics and spam protection
Our website may use essential cookies and analytics cookies that help us understand visitor statistics. To protect our forms from automated abuse we use Cloudflare Turnstile, which may evaluate browser and device signals to confirm that a submission comes from a human. You can manage cookies in your browser settings at any time.
Retention and your rights
Quote request data is kept for a reasonable period and no longer than two years after the request is closed; data relating to contracts is retained for the periods required by law, then deleted or anonymised. Under Article 11 of KVKK you may ask whether your data is processed, request information, correction or deletion, learn who it has been shared with, object to automated decisions and claim compensation for unlawful processing. Send requests to info@solarnexo.com; we respond within thirty days, free of charge.